Frequently Asked Questions & Contact Form

  • I have been charged for tickets but have not received a confirmation email or my tickets yet. What do I do?
    For any inquiries about Cinespia ticketing please contact TicketFly directly at or 877-435-9849. You can also try logging into your account at to retrieve your tickets. For all inquiries regarding tickets, please include your ORDER CONFIRMATION NUMBER and name of the film.
  • Are there any age restrictions? Are children allowed to Cinespia events?
    The majority of Cinespia events are for all ages unless otherwise stated on the event page. Children under 17 must be accompanied by an adult or guardian for films that are Rated R.
  • For “Lost and Found” please contact Hollywood Forever Cemetery at (323) 469-6349.
  • Check out Cinespia tips for more info about enjoying your first cemetery screening, including info about Chair Height, Handicap Access, and Arrangements for Groups and Parties.
  • …write to us

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